How it works

How Happy Pipes works

No pressure, no guesswork. Just a clear path from “what’s in my water?” to clean, happy water everywhere. Here’s the whole process, start to finish.

Book a water test

01Test

We find out what’s actually happening with your water

A Happy Pipes technician performs an on-site assessment of key water characteristics and explains the results in plain language. It’s a short on-site visit. For deeper analysis of specific contaminants, we arrange professional lab sampling. Ask us about pricing for the test.

HardnessMeasured in grains per gallon (gpg). Drives scale and spotty glass.

ChlorineMeasured in ppm. The usual cause of that pool-water taste and smell.

pHWhere your water sits on the 0–14 scale.

Total dissolved solidsMeasured in ppm. A quick read on everything dissolved in your water.

02Recommend

The right solution, not the most expensive one

We only recommend treatment your water genuinely warrants. If your water is fine, we’ll tell you. You never have to buy anything.

Reverse osmosisPremium drinking water at the kitchen sink.

Water softenerConfirmed hard water and scale throughout the home.

Whole-home filtrationChlorine, sediment, iron or odour at every tap.

PlumbingLeaks, low pressure, noisy pipes and fixture upgrades.

03Install

Professional installation and clean workmanship

We protect your space, complete the job to code, and walk you through the result before we leave.

Reverse osmosisUnder the kitchen sink with a dedicated faucet, with a leak check and water-quality demonstration.

SoftenerWhere water enters the home, so every tap benefits. Includes bypass, drain connection and a salt-level walkthrough.

FiltrationAt the main water entry, with stages matched to your test results.

PlumbingScoped first, so there are no surprises on compatibility or price.

04Enjoy

Better water throughout your home

Simple upkeep keeps it that way, and we set up a reminder schedule so you don’t have to think about it.

RO filtersPre- and post-filters every 6–12 months. Membrane every 2–5 years.

Cartridge filtersTypically every 6–12 months, depending on water quality and use.

Softener saltYour technician shows you how to check and refill it, and sets a realistic schedule.

Backwashing systemsClean themselves automatically on a schedule.

Find out what's really in your water

Share what you're noticing and we'll suggest which assessment or testing is appropriate for your situation. Zero obligation, zero pressure.

Ask About Your Water